Support & Inquiries

Contact ZeekBuzz

Need help with your workspace, have billing inquiries, or want to discuss data rights? Choose the appropriate routing channel below.

01

Account & Product Support

For questions regarding your active workspace, video intake queries, quota tracking, or bug reports, sign in to open an authenticated support ticket.

02

Billing & Subscriptions

Manage subscription plans, view past invoices, update payment methods, or cancel anytime through our integrated Stripe Customer Portal.

03

Privacy & Data Protection

Inquiries regarding data processing, consent preferences, account deletion requests, or GDPR/LGPD rights can be managed directly via our privacy controls.

Privacy

Before reaching out: Quick troubleshooting

  • •Ensure the YouTube URL or channel is publicly accessible and not set to private or unlisted.
  • •Check your account quota and daily credit allowances in your workspace settings.
  • •Ensure ad blockers or network proxies are not blocking essential authentication cookies.

Security & Trust Notice

ZeekBuzz team members will never ask for your Google account password, payment card numbers, or channel management credentials via email or chat. All billing transactions are conducted exclusively via Stripe's encrypted portals.